HomeKit Token Reset - Arlo VMB5000 Ultra 2 SmartHub

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SensFL
Aspirant
Aspirant

@ShaneS

I have an Arlo VMB5000 Ultra 2 SmartHub without a QR code and am unable connect to HomeKit. The only reason I purchased this Smarthub was so I could add it to my HomeApp and monitor my Arlo Cameras in one place. Arlo support can’t or won’t provide a token. I need a a server-side HomeKit token reset. Can anyone here help me with this? If so, please respond and we can coordinate the reset.

 

Thank you!

 

Firmware

1.31.0.0_1979_0493cac

Serial Number

A6C4437YD074C

1 REPLY 1
ShayneS
Arlo Moderator
Arlo Moderator

I have reset your HomeKit token, Please reboot your Base Station or Smart Hub and try again. Can you find more information here: https://kb.arlo.com/000063184/How-do-I-connect-my-Arlo-device-to-Apple-Home-Arlo-Secure-4-0

Thank you