Arlo|Smart Home Security|Wireless HD Security Cameras
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  • 2 Replies
  • ‎2021-09-30 08:20 AM
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TimFT
Aspirant
Aspirant
‎2021-09-30 08:20 AM

Hi Jessica,
Could you please send me a reset token as well, I’m having the same problem after the iOS upgrade.
Thank you.

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JessicaP
Arlo Employee Retired
‎2021-09-30 10:30 AM

Hi TimFT,

 

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online. Then make sure that you have the latest version of the Arlo iOS app and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?

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JessicaP
Arlo Employee Retired
‎2021-09-30 10:30 AM

Hi TimFT,

 

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online. Then make sure that you have the latest version of the Arlo iOS app and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?

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TimFT
Aspirant
Aspirant
‎2021-10-01 06:38 AM
Thanks! Working good again.
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  • ‎2021-09-30 08:20 AM
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