Help! Arlo 2 Pro (VMB 4500 base station not discovered in HomeKit - need token reset

[DavesFaves]

Firmware: 1.16.6.1_3760_9330458

iPhone X / iOS 14.7.1

[jguerdat]

Details, all of them! What have you tried? What do you see? What are the base LEDs showing?

[JessicaP · Accepted solution]

Hi DavesFaves,

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online. Make sure you're on the latest Arlo iOS app version, which is version 3.5.1 and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?