Fraudulent charge on my checking account
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I do not have any subscription with Arlo nor ever purchased their product. However there is a charge pending on my checking account from Arlo technologies inc. I disputed the charge with my bank but I’d like to know what’s going on or if it is a scam company.
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@awierzch wrote:
but I’d like to know what’s going on or if it is a scam company.
Arlo is not scamming you. Someone else got access to your account (or to a payment linked to your account).
You should change the passwords on all your accounts (including paypal or other accounts that can pull money from your checking account).
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Thank you for your reply. That’s what I am afraid of too.
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I have reached out to supper regarding the charges you received, support will be reaching out to you as soon as possible. However, I do suggest reaching out to your financial institution, as these charges are generally from a compromised card.
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Add me to the list of NOT a customer yet her either is at 1150 pm and I have a pending charge from this company.
Dispute filed with my credit union... will be calling Arlo in the morning to discuss....
No card/account/ zipcode match verification? No Card name/Customer name match verification at the very LEAST? Your poor customer support team right before Xmas? #fail
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@ScamCharge wrote:
No Card name/Customer name match verification at the very LEAST?
If someone else has your card info, they likely also have your name.
I suspect Arlo is looking at possible changes to the purchase process. But if someone has your card info, then you are vulnerable - they will find a way to use it somewhere.
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I have reached out to support regarding the charges you received, support will be reaching out to you as soon as possible. However, I do suggest reaching out to your financial institution, as these charges are generally from a compromised card.
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