Arlo|Smart Home Security|Wireless HD Security Cameras

Credit Card Fraud

Reply
Discussion stats
  • 3 Replies
  • 414 Views
  • 0 Likes
  • 2 In Conversation
nickileigh2007
Aspirant
Aspirant

Someone hacked my bank card and I have a pending purchase to Arlo Technologies.  I did not make this purchase and would like to cancel the fraudulent order before it posts to my account.  I have already canceled the bank card but cannot stop the pending transaction unless I can get Arlo to cancel it.  Can someone please tell me who can help me get this order canceled today before I am charged?  

3 REPLIES 3
BrookeN
Arlo Moderator
Arlo Moderator

I have reached out to support regarding the charges you seen. Support will be reaching out to you as soon as possible. I do also recommend reaching out to your financial institution. 

nickileigh2007
Aspirant
Aspirant

Thank you so much!  

BrookeN
Arlo Moderator
Arlo Moderator

You are very welcome.