Arlo|Smart Home Security|Wireless HD Security Cameras
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Cannot connect to homekit

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  • ‎2022-08-18 05:46 PM
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Maxsa
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‎2022-08-18 05:46 PM

Hi, I have two base stations, both are VMB5000r6

 

I connected one to HomeKit without any issues in about 5 minutes and am able to see the cameras in Home. However, the second one just gets stuck in the discovery step and never moves to the next step.

 

I saw many other people had the same issue and a reset token has helped. Perhaps that will resolve my issue as well. 

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ShayneS
Arlo Moderator
Arlo Moderator
‎2022-08-19 01:08 PM

I have reset your HomeKit token, Please reboot your Base Station or Smart Hub and try again.

Thank you

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