Can't add arlo to apple Homekit. stuck on Discovering your device. Please wait

[Shadik]

I am trying to add arlo to my Apple HomeKit and struggling to get it to work.

Base station doesn't have a bard code to be scanned so I'm doing it through the arlo app by following these steps:

settings>my devices>Base station>HomeKit.

it gets stuck on the screen saying "Discovering your device. Please wait" and does not move beyond it.

My base station model is VMB4000r3 

Firmware is 1.19.0.3_4074_68a8e53.

iphone is running iOS version 16.0.2

Please send me a token reset

[Shadik]

Can I get the reset token please??

[JamesC · Accepted solution]

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?

JamesC

[Shadik]

Thank you... works now