Arlo|Smart Home Security|Wireless HD Security Cameras

Cameras are unresponsive in HomeKit. Tried resetting Hub but still not responding.

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Scoike
Aspirant
Aspirant

This whole thing is crazy. I’ve actually had no issues with my Arlo setup for the last couple of years until now when my cameras became unresponsive in HomeKit. I removed the hub and that’s when I ran into the issue with adding it again. Now that I’ve gotten my hub reset, I was able to add to HomeKit again but my cameras are still all unresponsive. Has anyone else had this issue recently?

Model: VMB4000 | Arlo Pro/Pro2 Base Station
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JessicaP
Arlo Moderator
Arlo Moderator

Hi Scoike,

 

If you're still having problems where your cameras are not working through HomeKit, contact the Support Team so they can further investigate this issue. You will find several options for contacting support in the provided link.