Base station not showing HomeKit in settings

[Drjc1]

I’ve read about 1 million different articles trying to figure out how to integrate my base station with HomeKit. My firmware is up-to-date. There is no HomeKit button under my base station settings in the app after multiple resets and restarts of everything. Base station did not have a qr to add through Home app. Suggestions please.

[JessicaP]

Hi Drjc1,

Have you tried referring to this article with setting up your Base Station to Apple HomeKit? This also explains how to set it up without a setup code: How do I connect my Arlo camera to Apple HomeKit?

[Drjc1]

Yes I have and in fact the article states exactly what my problem is: without a code you need the HomeKit button to be showing up. And that is the issue.

[JessicaP]

For further assistance to get your Base Station connected to your Apple HomeKit, navigate to Settings > Support in the Arlo App for service options available to you.