Arlo|Smart Home Security|Wireless HD Security Cameras

Arlo pro won’t discover home kit

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Bblacketer
Aspirant
Aspirant

My Arlo pro base station is stuck trying to discover home kit and never discovers it. I’ve read that base station needs a token reset. Please help. 

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ShayneS
Arlo Moderator
Arlo Moderator

I have reset your HomeKit token, Please reboot your Base Station or Smart Hub and try again.

Thank you

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3 REPLIES 3
ShayneS
Arlo Moderator
Arlo Moderator

I have reset your HomeKit token, Please reboot your Base Station or Smart Hub and try again.

Thank you

Martino61
Aspirant
Aspirant

I also need a token reset to connect the Smarthub from the Arlo Ultra 2 to the Apple HomeKit.

Can you do this for me as well?

Thank you!

Many greetings,

Martino61

JamesC
Community Manager
Community Manager

Martino61,

 

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?

 

JamesC