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Arlo is not getting discovered by Alexa

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  • ‎2020-05-15 07:22 AM
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SundarIyer
Follower
Follower
‎2020-05-15 07:22 AM

Hello 

 

I did all the troubleshooting to my Amazon Echo Show & Alexa App with the help of Amazon Tech Support, yet Alexa is not able to discover my Arlo Baby Cam. Infact, Alexa is able to discover all other smart devices except. 

 

Arlo Firmware : 1.9.9.0_808

Also I have the latest SW update for Alexa, Amazon Echo Show. 

Model: ABC1000 | Arlo Baby
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ShayneS
Arlo Moderator
Arlo Moderator
‎2020-05-18 02:45 PM

Hi @SundarIyer

 

  Please contact the Support Team to further investigate this issue. You will find several options for contacting support in the provided link. Arlo Tech Support

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