Arlo|Smart Home Security|Wireless HD Security Cameras

Arlo VMC3030 does not show up in HomeKit after pairing VMB4000 basestation to HomeKit

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momskirbyok
Aspirant
Aspirant

Good afternoon!

 

I am able to pair my VMB4000r3 basestation to HomeKit as a 'bridge', but none of my cameras show up in the app.

 

I have tried a reset of the Basestation, plus repairing it to HomeKit. I still am unable to see the cameras in the HomeApp.

 

Could I please get some assistance here, or a token reset if that's what I need?

 

 

Thank you! 

3 REPLIES 3
ShayneS
Arlo Moderator
Arlo Moderator

I have reset your HomeKit token, Please reboot your Base Station or Smart Hub and try again.

Thank you

momskirbyok
Aspirant
Aspirant

Thanks @ShayneS ! 

Unfortunately, I am still experiencing the same results. I was able to re-pair my base station as a bridge, but no cameras are showing up in HomeKit. 

6AA4AED2-2511-463C-95EF-9DBA8A1ED401.png



 

ShayneS
Arlo Moderator
Arlo Moderator

Can you remove and re-install the arlo app and try the setup again with the (without setup code) method. I have added the instructions here: https://kb.arlo.com/000062279/How-do-I-connect-my-Arlo-device-to-Apple-HomeKit