HomeKit token reset request

[Stewartyman]

Hi, homekit has broken and when trying to set up HomeKit again it freezes at discovery. From reading this forum I think I need a token reset. Can someone please help?

[ShayneS]

I have reset your HomeKit token, Please reboot your Base Station or Smart Hub and try again.

Thank you

[Cp224633]

I had added my base station to HomeKit, then removed it, and now I’m getting stuck on the discovery screen when trying to add it again. Looks like the general solution is to have a reset signal sent to the base station, can someone please help me with that?

[ShayneS]

@Cp224633 I have reset your HomeKit token, Please reboot your Base Station or Smart Hub and try again.

Thank you

[Stewartyman]

Yes thanks all sorted!

[Stewartyman]

Hi, need another token reset please. HomeKit not showing cameras and cannot re-add.

Thanks guys!

[ShayneS]

Stewartyman

I have reset your HomeKit token, Please reboot your Base Station or Smart Hub and try again.

Thank you

[marsblom]

I need a token reset too for homekit connection.

[JamesC]

marsblom,

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?

JamesC

[radam]

Deleted Arlo devices from HomeKit (i.e. Ultra, Wired Doorbell, VMB-500 basestation). Reinstalled Ultra cameras and Wired Doorbell to arlo app. Now trying to reconnect my VMB5000 basestation and accessories to Homekit. HomeKit now freezes at "discovery".  So I can't connect Ultra cameras and Wired Doorbell to HomeKit. I think I need a token reset on my VMB5000 basestation. Can you please help?

[JamesC]

radam,

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?

JamesC