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Arlo Ultra 2 homekit uncertified accessory message

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  • ‎2021-09-23 01:33 PM
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STTK
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‎2021-09-23 01:33 PM

Hi - I am getting an “uncertified accessory” when adding my Ultra 2 base station to HomeKit. I have tried a factory reset and still get this error. How do I fix this?

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JessicaP
Arlo Employee Retired
‎2021-09-24 07:26 AM

Hi STTK,

 

Try following the instructions on this article to see if that helps resolve your issue: When adding my base station to HomeKit, what should I do if I receive an error message stating that ...

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