This topic has been marked solved and closed to new posts due to inactivity. We hope you'll join the conversation by posting to an open topic or starting a new one.
- English
- /
- Arlo Forum Discussions
- /
- Partner Integrations
- /
- Re: Apple HomeKit stuck at "Discovering your devic...
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
I’ve seen other threads where Arlo was able to push a token to the base station to reset something. Can you do that for mine?
Solved! Go to Solution.
- Related Labels:
-
Apple HomeKit
Accepted Solutions
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Hi Watshim, EJMCO, JMstew3,
I've sent a token reset request to your Base Station/SmartHub that should resolve the issue. Please reboot your Base Station/SmartHub (remove and reapply power) and allow the Base Station/SmartHub to come back online. Then make sure that you have the latest version of the Arlo iOS app and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Try to connect arlo cameras with homekit, but my cameras/basestations are not being detected. Please help. Rebooted the base stations several times, reinstalled the app, without success.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
My Base station seems to need a token reset to re-connect to Homekit. Can you help?
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Please assist. Thank you.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
I’ve tried to reboot my Base Station and it did not help.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Hi Watshim, EJMCO, JMstew3,
I've sent a token reset request to your Base Station/SmartHub that should resolve the issue. Please reboot your Base Station/SmartHub (remove and reapply power) and allow the Base Station/SmartHub to come back online. Then make sure that you have the latest version of the Arlo iOS app and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Hi JW158,
Let me reach out to you via private message to gather some information from you.
-
Amazon Alexa
103 -
Apple HomeKit
665 -
Apple TV App
7 -
AppleTV
27 -
Arlo Mobile App
57 -
Arlo Pro
2 -
Arlo Pro 2
1 -
Arlo Q (Plus)
1 -
Arlo Secure
9 -
Arlo Smart
36 -
Arlo Wire-Free
1 -
Before You Buy
29 -
Features
82 -
Firmware Release Notes
8 -
Google Assistant
80 -
IFTTT
77 -
IFTTT (If This Then That)
117 -
Installation
87 -
Modes and Rules
13 -
Motion Detection
1 -
Online and Mobile Apps
70 -
Samsung SmartThings
72 -
Security System
1 -
Service and Storage
5 -
SmartThings
73 -
Troubleshooting
386 -
Videos
1
- « Previous
- Next »