Arlo Pro 2 not responding in homekit

[tbraswell2]

Arlo Pro 2 camera no response in apple homekit 

Arlo Pro 2 camera no response. this camera is not responding in apple homekit

What is the fix for this?

this camera is not responding in apple homekit

[ShayneS]

Hi @tbraswell2

  May I ask which troubleshooting steps you have performed so far? I don't want to suggest any prior methods you have previously performed.

[MDondi]

I am having the same issue and have not tried any troubleshooting, only tried to reboot base station and recharge the battery on the cameras and none of them are responding to my homekit installation

[ShayneS]

Hi @MDondi

Have you tried to add the camera back to Homekit?

[MDondi]

No, I have not .. in order to do so do I need to remove the base and the cameras from previous homekit setup?

[ShayneS]

@MDondi 

Please contact the Support Team to further investigate this issue. You will find several options for contacting support in the provided link. Arlo Tech Support