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Arlo Pro 2, HomeKit setup issues

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tjenkins948
Aspirant
Aspirant

I've attempted many tries of connecting to Homekit through the Arlo app only to continue having the same issue of being stuck on the discovery screen. Looks like many people have been having lucky with receiving a token reset. Requesting to see if this same experience from others would assist me. 

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JessicaP
Arlo Employee Retired

Hi tjenkins948,

 

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online. Then make sure that you have the latest version of the Arlo iOS app and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?

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JessicaP
Arlo Employee Retired

Hi tjenkins948,

 

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online. Then make sure that you have the latest version of the Arlo iOS app and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?