Arlo Homekit reset need help

[aloths]

I made the mistake of removing my Arlo base station from HomeKit and now stuck trying to reconnect it to HomeKit, how do i fix this?

[Spalazzi]

Howdy

Just wondering if you’re able to send me a reset token to link to HomeKit?

Tried and sat there for an hour with nothing.

Cheers

Scott

[JessicaP · Accepted solution]

Hi aloths and Spalazzi,

I've sent a token reset request to your Base Station/SmartHub that should resolve the issue. Please reboot your Base Station/SmartHub (remove and reapply power) and allow the Base Station/SmartHub to come back online. Then make sure that you have the latest version of the Arlo iOS app and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?

[Spalazzi]

Thank you that’s worked! Greatly appreciated!