Arlo|Smart Home Security|Wireless HD Security Cameras

Arlo HomeKit option doesn’t discover base

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FaitAccompli
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Follower
I just bought and set up a new Arlo base station and 4 cameras. Unfortunately, there was no QR code for HomeKit on the base or documentation. I followed the website instructions that state to use the HomeKit option in settings under the base station... however, I get a blank discovering your device screen that never seems to discover anything. I have the latest firmware and base station VMB4500r2. I tried rebooting, setting my phone directly next to my base station, and restating the app. Anyone have some ideas?
Model: VMB4500 | Arlo Pro/Pro2 Base Station
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ShayneS
Arlo Moderator
Arlo Moderator

Hi @FaitAccompli

 

  Have you tried contacting customer support regarding this issue? I have attached the link here for you - Arlo Tech Support