Arlo|Smart Home Security|Wireless HD Security Cameras
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Arlo Base can’t find devices via Home Kit setup

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  • ‎2022-11-27 08:59 AM
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Yamil
Initiate
Initiate
‎2022-11-27 08:59 AM

When I select setup for home kit, the page spins forever and is not able to find any devices. This happened after I remove home kit from arlo because I was not getting any feed la via home kit

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JamesC
Community Manager
Community Manager
‎2022-11-28 11:59 AM

Yamil,

 

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?

 

JamesC

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Yamil
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Initiate
‎2022-12-01 04:44 PM

I follow these steps 3 different times and still doesn’t work. When I click the HomeKit setup on the arlo app for the base station, it goes to an infinite loop trying to find devices.

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  • ‎2022-11-27 08:59 AM
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