Arlo|Smart Home Security|Wireless HD Security Cameras
Arlo Community

Reply
Discussion stats
  • 1 Reply
  • ‎2022-09-15 09:54 PM
  • 577 Views
  • 0 Likes
  • 2 In Conversation
AllenB2
Follower
Follower
‎2022-09-15 09:54 PM

Hi. My Arlo baby can no longer be connected to Homekit following the update to iOS16. Upon attempting to add is states "Make sure your Arlo Camera is powered on and nearby. Check that you have the latest firmware version in Settings".

 

I have the latest firmware version and previously I did have the camera added to HomeKit. What are the recommended fixes or solutions? I am also unable to add from within the Apple Home app itself. 

 

Thanks. 

Labels:
0 Likes
Reply
Message 1 of 2
577
1 REPLY 1
ShayneS
Arlo Moderator
Arlo Moderator
‎2022-09-17 12:00 PM

I have reset your HomeKit token, Please reboot your Base Station or Smart Hub and try again.

Thank you

0 Likes
Reply
Message 2 of 2
544
Discussion stats
  • 1 Reply
  • ‎2022-09-15 09:54 PM
  • 578 Views
  • 0 Likes
  • 2 In Conversation

Arlo
Support

Visit our support page for answers from simple setup to security optimization. Search for something specific or select a product or category for helpful articles and videos.

Visit Arlo Support

Arlo App
for Support

For personalized support specific to the Arlo products you own, access Support from within the Arlo iOS or Android App. Simply login to your Arlo App, go to Settings, Support, then select the Arlo product you would like support for.