Arlo Baby HomeKit stuck on discovering device

[enz1ey]

I cannot get my Arlo Baby in HomeKit, the app is stuck on the “discovering your devices” screen. I also don’t have the HomeKit code anymore, since apparently it’s not printed on the camera anywhere and I must not have saved the tiny piece of paper the code was printed on.

[ShayneS]

Hi,

Can you bring your camera online? I will be able to reset your token once completed : )

[enz1ey]

Thanks! It is online now.

[ShayneS]

I have reset your HomeKit token, You might need to reboot your camera and try again : )

[enz1ey]

Still getting the same screen, just hangs on “discovering your device.”

[ShayneS]

Can you try removing and reinstalling the app? the latest version is 3.6.6

[enz1ey]

I just updated the app to the latest version and the camera says no firmware updates available. Still can’t add to HomeKit 

[JamesC]

en1ey,

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?

JamesC

[enz1ey]

No dice. Still hangs on the discovering devices screen with no loading indicator or anything. 

This also is an Arlo Baby camera, I don’t have a base. Just the standalone camera.