Arlo|Smart Home Security|Wireless HD Security Cameras

Apple Homekit token reset

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Retired_Member
Not applicable

Hi,

 

I need a Apple Homekit token reset after removing my two base stations.

 

SN(1): 5GP60A79A0580

SN(2): A0E2057KA198F

 

Thanks! 🙂

12 REPLIES 12
JamesC
Community Manager
Community Manager

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?

 

JamesC

Retired_Member
Not applicable

Thank you.

I've tried to power cycle both base stations about ten times since your token reset, but still no luck. I'm still completely stuck on the "identifying" screen...

JamesC
Community Manager
Community Manager

ssaa,

 

I've sent another token reset. Are you still experiencing the same issue?

 

JamesC

damonius
Aspirant
Aspirant

I need a homekit token reset too but i can't figure out how to start a new post. SN 4R047877A1374. Can you help?

JamesC
Community Manager
Community Manager

damonius,

 

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?

 

JamesC

damonius
Aspirant
Aspirant

Thank you, worked!

Maksigun
Aspirant
Aspirant

I need a homekit token reset too .

SN A6G2187WA00A1. Can you help me?

Thanks

JamesC
Community Manager
Community Manager

Maksigun,

 

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?

 

JamesC

Maksigun
Aspirant
Aspirant

Wow!!! It worked ! Thanks

Spatelnz
Aspirant
Aspirant

Hi, Can I please get a token reset for apple HomeKit?  VMB5000r6 SN: A6F32179A03BC Thx

ArloUser195
Aspirant
Aspirant

I would also like a token reset so I can re-add my base station. Thank you.

JamesC
Community Manager
Community Manager

Spatelnz, ArloUser195

 

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?

 

JamesC