Arlo|Smart Home Security|Wireless HD Security Cameras

Reply
Discussion stats
  • 1 Reply
  • 720 Views
  • 0 Likes
  • 2 In Conversation
rudi77
Aspirant
Aspirant

Hello,

I just purchased a new system and I’m unable to add it to HomeKit. Can you send a new Apple HomeKit token to my base station? 

Hardware: VMB5000r6

Firmware: 1.21.0.0_1409_a58d08a

 

Thank you. 

 

1 ACCEPTED SOLUTION

Accepted Solutions
JamesC
Community Manager
Community Manager

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?

 

JamesC

View solution in original post

1 REPLY 1
JamesC
Community Manager
Community Manager

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?

 

JamesC