Arlo pro 2 homekit setup issues
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Can you send me a token reset? I can't get HomeKit to work.
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Hi Skaveny and Dadzilla,
I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit
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Can you do the same you did to him to help me?
Thanks
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I have the same issue. I am stuck in discovering mode. Can you please send a token. Thank You.
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Hi Souzart and tsikboi,
I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit
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Stuck on Discovering Devices when picking Homekit on the Devices/Base screen.
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I'm also having this issue with my VMB4000r3. Can't seem to get past the "Discovering your device" screen.
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Hi LCSG49, gungunbluer, and ANReid,
I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit
Hi Souzart,
Refer to the article that explains how to connect your Arlo camera to HomeKit (there is a section on that article that explains how to set it up without the setup code): How do I connect my Arlo camera to Apple HomeKit. If you're still having problems, please contact the Support Team so they can further assist you. You will find several options for contacting support in the provided link.
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I'm also having this issue with my VMB4000r3. Can you please send a token reset to me too?
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Hi trusty97,
I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit
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Hey JessicaP,
I am having the same issue as in this thread. Can you reset the token please?
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Hey. Count me in for the token reset also. Thanks!
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Hi JessicaP,
I've also had this issue for quite a long time. Just found this thread.
Can you please send a token reset request to my base station as well?
Thanks a lot.
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Hi linuxpng, jpdubose, EchoC,
I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit
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Also, I have two accounts (parents also have Arlo) and am not sure which (if any) is linked to my forum account. Please contact me privately if the linked account is a different model from what I entered here.
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Can you reset my token on my base station. I am stuck on "discovering device". Case no 42229708 (still unresolved)
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I need to get a token reset as well. Removed the VMB4000r3 from HomeKit to try to get cameras working and now it won’t go past discovering. Thanks!
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Hi mkb91,
Your Arlo Community account is also your main Arlo account. Also do know that to use Apple HomeKit, you will need the following Base Station/SmartHub:
- VMB5000: 1.14.0.9_137_8e45094
- VMB4540: 1.15.0.2_371_f7780e1
- VMB4500: 1.14.0.2_2777
- VMB4000: 1.14.0.2_2776
Hi plutoalpha and pgm_hellas,
I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit
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Hi mb7,
I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit
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Hi there,
I'm here for the same reason that many others appeared to have joined this thread; I need a token reset for my base station so that I can complete my HomeKit setup. Please help - thanks!
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Hi progeny412,
I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit
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