Apple HomeKit Token Reset

[Michelleau]

Can you please send me a token for my VMB5000 base station associated with this email account?  Thank you.

[JamesC]

Check to make sure your base station is online. It must be online to receive the token refresh.

JamesC

[Michelleau]

Hi James, the Base Station should be online.  Could you please try again, thank you.

[JamesC]

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?

JamesC

[Pafo8209]

Can I also request a token reset. Home kit app has requested a reset before I can add my base station. 

[JamesC]

Pafo8209,

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?

JamesC