Arlo|Smart Home Security|Wireless HD Security Cameras

Apple HomeKit Person Notification Option Disabled with Smart Subscription

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timoteo2021
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The Apple HomeKit person notification option is disabled and I have an active Smart Subscription for the camera. How do I enable it?

 

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Model: VMB4000 | Arlo Pro/Pro2 Base Station, VMC4030P | Arlo Pro 2 Wire-Free Camera
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JessicaP
Arlo Moderator
Arlo Moderator

Hi timoteo2021,

 

The notification you receive on your Mac is not related with the Arlo Smart feature; the Arlo Smart feature functions only within the Arlo app.

 

This notification alert is based on your macOS/iOS device. You can read more about it here: Get alerts at a certain time or when someone arrives or leaves