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Android Arlo App Missing Features

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skiman384
Follower
Follower

Just picked up Arlo today, so far, so good.  I have a couple of questions/issues:

 

1.  Doing anything with the Geofencing feature crashes the app.  I am running a Nexus 6, latest update.

 

2.  Arm/Disarm modes are missing.  How do I rebuild them?  I am trying to integrate with IFTTT/Smartthings.

 

Thanks!

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jguerdat
Guru Guru
Guru

1) I have a N6 with no problems using GF.  Try reinstalling the app.

 

2) Have you checked with both the app and web browser?  Perhaps an app issue is causing them to not be present while they're there using a browser.

 

If the app reinstall doesn't work, remove your camera(s) in Settings, My Devices and try resyncing them.  If that fails, remove all devices from Settings and use the reset button by itself until the base LEDs flash amber.  When the base has come back online with two green LEDs for power and Internet, use the Add Device button on the cameras tab and add the base back in, followed by resyncing the cameras.