Amazon Echo Show is displaying other peoples Arlo Door bell cameras

[CameraTeam6]

Recently my Echo Show has been having trouble showing my doorbell camera when motion is detected. However today I realized it was attempting to show me other peoples doorbell cameras.

This has to be a huge breach in privacy and a major bug on somebodies side! 

[jguerdat]

What about the Arlo app itself? Just trying to decide if it's and Arlo or Echo problem (I tend to think the latter).

[StephenB]

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@jguerdat wrote:

Just trying to decide if it's and Arlo or Echo problem (I tend to think the latter).

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Either way, Arlo needs to address it.  It should not be possible to see an unshared camera feed for a camera in another account, no matter what app you are using.

Tagging the mods - @BrookeN , @JamesC , @ShayneS 

[CameraTeam6]

When directly viewing the Arlo app, the doorbell camera shows as expected. This also leads me to agree with you, as it does seem like problem on the Echo side.

[BrookeN]

@CameraTeam6 thank you for bringing this too our attention. I have reached out to the development team to look into this further. I will update you as soon as possible. 

[BrookeN]

Can we get the customer ID for Alexa
https://developer.amazon.com/mycid.html When asked need to use same Alexa account that was used in echo show

Can you also check this spot and see what skills are enabled

Amazon Alexa App -> Settings > Skills & Games -> Your skills -> Enabled

[CameraTeam6]

I'm not sure what you mean. I'm not an Amazon developer, so I don't have a CID. 

Also the only skill I have enabled is the "Arlo". I don't use any other skills.

[BrookeN]

Did you try going to that browser and entering your login information that you use for the Echo Show. Even if you are not a developer you should be able to get the customer id.