Arlo|Smart Home Security|Wireless HD Security Cameras

Alexa Show 8 Gen 2 wont connect to Arlo Ultra 80% of the time. Just times out.

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ollewis
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My Amazon echo 8 will show me one of my ULtra caeras, 80% of the time. It showed me the other one when I first set up Alexa, but now just times out.

It works fine on my desktop and android.

 

Model: VMC5040 | Arlo Ultra Wire-Free Camera
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dcfox1
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Master

@ollewis wrote:

My Amazon echo 8 will show me one of my ULtra caeras, 80% of the time. It showed me the other one when I first set up Alexa, but now just times out.

It works fine on my desktop and android.

 



Have you tried removing the Alexa app and reinstalling it since it otherwise working with Arlo on App and Web Portal. 

ollewis
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yes, not working still

ollewis
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Should also mention one of my arlo is working

JessicaP
Arlo Moderator
Arlo Moderator

Hi ollewis,

 

If you're still having problems with the Arlo Alexa skill not working with one of your cameras, please contact the Support Team so they can further investigate the issue you're experiencing. You will find several options for contacting support in the provided link.