Arlo|Smart Home Security|Wireless HD Security Cameras

Reply
Discussion stats
  • 4 Replies
  • 2617 Views
  • 0 Likes
  • 3 In Conversation
ollewis
Star
Star

My Amazon echo 8 will show me one of my ULtra caeras, 80% of the time. It showed me the other one when I first set up Alexa, but now just times out.

It works fine on my desktop and android.

 

4 REPLIES 4
dcfox1
Master
Master

@ollewis wrote:

My Amazon echo 8 will show me one of my ULtra caeras, 80% of the time. It showed me the other one when I first set up Alexa, but now just times out.

It works fine on my desktop and android.

 



Have you tried removing the Alexa app and reinstalling it since it otherwise working with Arlo on App and Web Portal. 

ollewis
Star
Star

yes, not working still

ollewis
Star
Star

Should also mention one of my arlo is working

JessicaP
Arlo Employee Retired

Hi ollewis,

 

If you're still having problems with the Arlo Alexa skill not working with one of your cameras, please contact the Support Team so they can further investigate the issue you're experiencing. You will find several options for contacting support in the provided link.