Arlo|Smart Home Security|Wireless HD Security Cameras
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I am unable to connect my Arlo Base Station VMB4000 to my Apple Homekit...Please advise.

I am unable to connect my Arlo Base Station VMB4000 to my Apple Homekit...Please advise.

Asked by Onlooker on ‎2021-09-30 09:59 AM

Update Your Support Case # 42724049 Name:Tamara Byron-Hanson Email:tlbyron@hotmail.com Phone:618-926-2682

I am still unable to connect my Arlo Base Station VMB4000 to my Apple Homekit. 

Is there a software issue that needs to be corrected?  I was having some issues and removed my Arlo Base Station to reinstall on Homekit and have tried most everything but I am still unable to reconnect... if you will please review my case number as listed above. Thank-You, Tamara Byron-Hanson

 

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JamesC
Community Manager
‎2021-09-30 10:03 AM

I will take a look at your support case and request a status update. An agent will reach out to you with more information as soon as possible.

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