Arlo|Smart Home Security|Wireless HD Security Cameras

using 'select' in the iphone app.

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Sveny Aspirant
Aspirant

Hi

when I touch 'select' in the top right of the library, I cannot do anything. I try to select single records to delete then, but non ever become 'slected' what am I doing wrong?

Thank you!

 

JamesC Community Manager
Community Manager

Sveny,

 

After touching "select" you should have the option to "select all" or select individual records. A green check mark will appear on any clip you have selected. If this is not the behavior you see, consider reinstalling the Arlo app. Let me know if you are still experiencing issues!

 

JamesC

Sveny Aspirant
Aspirant

Hi James

No still does not work. Strangely on the ipad it does. It must be something with the smaller iphone 6 screen. Thank you for answering!

Sveny

Sveny Aspirant
Aspirant

Hi James. No still does not work. Strangely on the ipad it does. It must be something with the smaller iphone 6 screen.

Thank you for answering and happy new year.

Sveny

JamesC Community Manager
Community Manager

Sveny,

 

Could you post the ipad model and os version along with the phone model and os version? A screenshot of the issue could also prove helpful.

 

Thank you!

JamesC

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