Arlo|Smart Home Security|Wireless HD Security Cameras
Arlo Community

new phone app

Reply
Discussion stats
  • 2 Replies
  • ‎2016-01-19 04:00 AM
  • 1186 Views
  • 0 Likes
  • 3 In Conversation
huntertrax
Follower
Follower
‎2016-01-19 04:00 AM

I keep trying to down load the phone app to my samsung 5 it downloads the cameras but the mode control keeps saying getting status so i cant control any cameras HELP

Labels:
0 Likes
Message 1 of 3
Views icon 1,186
2 REPLIES 2
jguerdat
Guru Guru
Guru
‎2016-01-19 04:49 AM

WiFi or 3/4G? Try the other.

0 Likes
Message 2 of 3
Views icon 1,180
Hula_Rock
Prodigy Prodigy
Prodigy
‎2016-01-19 05:20 AM

uninstall all versions, power cycle your S5 and re-install 

0 Likes
Message 3 of 3
Views icon 1,177
Discussion stats
  • 2 Replies
  • ‎2016-01-19 04:00 AM
  • 1187 Views
  • 0 Likes
  • 3 In Conversation

Arlo
Support

Visit our support page for answers from simple setup to security optimization. Search for something specific or select a product or category for helpful articles and videos.

Visit Arlo Support

Arlo App
for Support

For personalized support specific to the Arlo products you own, access Support from within the Arlo iOS or Android App. Simply login to your Arlo App, go to Settings, Support, then select the Arlo product you would like support for.