motion detection

[Johnrap]

I purchased an arlo security system with one camera. The camera was doing just fine when you recorded live but then i went to complete the setup over the weekend and set it to positioning mode. then I went into motion detection mode I quickly realized that the camera would not detect any motion outside the glass doors in my kitchen. Then I came inside to test the motion detection inside the light would not blink reagdless of the how sensitive i would set the motion detection.  So I brought it back to Best Buy faulty camera and exchanged it for another one.  I am home now with the brand new camera and it is the same problem will not detect motion. I guess I will be returning this camera too and will be purchasing the Piper home security see if that one works better.

[TomMac]

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snip... then I went into motion detection mode I quickly realized that the camera would not detect any motion outside the glass doors in my kitchen. snip

The camera CAN NOT sense through glass windows.... the glass windows block the IR needed to trigger the camera to record.