Arlo|Smart Home Security|Wireless HD Security Cameras
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motion detected, video not recorded

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jimmww
Aspirant
Aspirant

5 cameras plus base.  I experimented with rules, #1 motion on front, record to front. #2 motion on front video record downstairs.  No recordings on either camera. Attempted to delete both modes.  Front mode delete hung up.  Front camera icon for motion is yellow.  Motion detector lights up but no video is recorded.

Looked for reset default - don't see it.  Looked for manual firmware update, don't see it.

Help?

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jguerdat
Guru Guru
Guru

The best way to update firmware is to let it run overnight - it's automatic.  Open and close the battery door to reset the camera.  The current version is 1.2.4941.

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jimmww
Aspirant
Aspirant

Also - wifi is +2, batteries are 93%

jimmww
Aspirant
Aspirant

More:  the email alert for front motion sends me to a video on the DR camera, which is disabled!

I need a reset to default!

jimmww
Aspirant
Aspirant

DAmn!  Never mind.  Found the glitch.

jimmww
Aspirant
Aspirant

I would still like to know how to update firmware.

And if there's a reset to default.

jguerdat
Guru Guru
Guru

The best way to update firmware is to let it run overnight - it's automatic.  Open and close the battery door to reset the camera.  The current version is 1.2.4941.

SemperFidelis
Aspirant
Aspirant
What was the resolution for "detecting motion but NOT recording"?
Thanks in advance!

Environmentals:
Strong signal with base station.
Full batteries.
Firmware updated.
Wireless Camera.
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