Arlo|Smart Home Security|Wireless HD Security Cameras
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deactivate

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  • ‎2015-12-16 07:44 AM
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twistie
Follower
Follower
‎2015-12-16 07:44 AM

I deactivated my system and cant get cameras back online - any ideas

 

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JamesC
Community Manager
Community Manager
‎2015-12-17 09:32 AM

twistie,

 

If you deactivated your system you must first add the base station back to the account before you can sync and view cameras. Log in to your account and navigate to Settings and then Subscription. Click Add a Base Station and proceed with the on screen prompts. After the base station is added back to your account resync your cameras just like when you first set up. Please let us know if you're still having trouble!

 

JamesC

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