Arlo|Smart Home Security|Wireless HD Security Cameras
Arlo Community

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  • 2 Replies
  • ‎2016-09-10 08:12 AM
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hp38
Follower
Follower
‎2016-09-10 08:12 AM

when I use the iphone app the arlo works well,but when I go to my pc it works sometime and at most times doesn't work at all. says I have no connection. I go to the iphone and it works. I need help. I love the camers but i really need it to work on a pc.

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jguerdat
Guru Guru
Guru
‎2016-09-10 02:58 PM

Try a different browser.

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JamesC
Community Manager
Community Manager
‎2016-09-12 01:48 PM

hp38,

 

Do you see the same results when trying a different browser as suggested above? The issue could also be due security software installed on your PC. Some users have reported issues when using BitDefender. Temporarily disable any you may have and try again to further isolate the issue.

 

JamesC

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  • ‎2016-09-10 08:12 AM
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