Arlo|Smart Home Security|Wireless HD Security Cameras

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Kali54
Follower
Follower

I want to receive e-mails for one camera but not for the others.  I've set this up in rules but I still receive a text notice from the app for each motion.  I want the motion detector to trigger recording but not text me each time.

4 REPLIES 4
shack01
Guide
Guide

Under Rule Definition for the camera in question, have you unchecked the "Send email alert" option.  If the checkmark is still green, it will send the text.  If it is black, it should not.  Its sometimes difficult to tell and not very intuitive, IMHO.

 

jguerdat
Guru Guru
Guru

And the email notification can be set per camera but not app notifications.  You can only set those completely on or off, no per camera settings.

Landon5
Tutor
Tutor
I turned off the email notifications but now not getting app notifications anymore.. I checked in phone setting and it's set to receive them but I'm no longer getting them?
JamesC
Community Manager
Community Manager

Thank you for bringing this issue to our attention. We identified and resolved the issue shortly after it was reported. If you are still experiencing this please let us know so we can investigate further.

 

Thank you!

JamesC