Arlo|Smart Home Security|Wireless HD Security Cameras
Arlo Community

Urgent help needed how to capture a still image

Reply
Discussion stats
  • 2 Replies
  • ‎2016-07-03 07:46 AM
  • 845 Views
  • 0 Likes
  • 2 In Conversation
Nuke63
Aspirant
Aspirant
‎2016-07-03 07:46 AM

Hi,

I have a video of a theft at my house and want to capture a still image of the criminals faces but have no idea how to do that.  Can someone assist?Thanks

 

Labels:
0 Likes
Message 1 of 3
845
2 REPLIES 2
jguerdat
Guru Guru
Guru
‎2016-07-03 12:54 PM

Do you have a video of this? Why won't that be useful to the police? If you truly need a still, play the video, pause it at an appropriate place (may take several tries to get it right) and use a screen capture (varies according to device). 

0 Likes
Message 2 of 3
830
Nuke63
Aspirant
Aspirant
‎2016-07-03 02:53 PM

Thanks that's what we ended up doing.  Cops wanted a still pic and I wish the software would allow for it.  Freeze, zoom, capture.

 

https://vimeo.com/173254144

0 Likes
Message 3 of 3
821
Discussion stats
  • 2 Replies
  • ‎2016-07-03 07:46 AM
  • 846 Views
  • 0 Likes
  • 2 In Conversation

Arlo
Support

Visit our support page for answers from simple setup to security optimization. Search for something specific or select a product or category for helpful articles and videos.

Visit Arlo Support

Arlo App
for Support

For personalized support specific to the Arlo products you own, access Support from within the Arlo iOS or Android App. Simply login to your Arlo App, go to Settings, Support, then select the Arlo product you would like support for.