Arlo|Smart Home Security|Wireless HD Security Cameras

Trying to get only one camera to record when triggered by motion (Arlo wire-free)

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A-D
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I have 2 Arlo wire-free cameras on my system. One set up at the front door and one set up overlooking the driveway. They are far enough away that they should not be able to be triggered by the same motion events. When the driveway camera is triggered, only the driveway camera records. That's what I want it to do. When the front door camera is triggered, both cameras record. I don't want it to do that. I only want the front camera to record when it is triggered by motion. I checked the rule and it says "When Front detects motion, Front camera will record." It says nothing about the driveway camera. I even tried creating a whole new rule from scratch and that didn't work. Can someone please help me figure out how to get only the front camera to record when it is triggered?

 

Thanks in advance!

 

Hardware: H7

Firmware: 1.2.2688

2 REPLIES 2
TomMac
Guru Guru
Guru

Maybe not what you what to hear...but;

 

If your 100% sure the rules are correct for both cameras, then something got glitched in the system.

 

Always start with the easiest thing first when trying to fix.... test after easch step

 

1) reset the base via a reboot off the power button

2) reset the cameras by opening battery door for a few seconds

3) redo the Modes, by deleteing and re-writing them ( I found some rules changed when ported over from the older sw in Dec )

4 ) full reset of the base ( paperclip for 10 secs till the base front leds flash )...which leads to a full resync of cams and writing custom modes if you have any.

 

would be interested to see what solves this.

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Morse is faster than texting!
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jguerdat
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Guru

It's also possible that the cameras' views overlap to some small degree.  A bit of rotation of the door camera may solve the problem.