Arlo|Smart Home Security|Wireless HD Security Cameras

Scheduling system doesn't work for MST time zone

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WesternCanada2
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Follower

The scheduling system doesn't work for MST time Zone.  It seems to be consistently 6 hours ahead of actual time. I've tested various time settings and the scheduler is off by six hours. The support line says they know about problem and are going to  fix but won't give any timeframe to fix problem.  Scheduling a webcam to record at a specific time, is the only reason I bought this camera system and I have to return it so that the retailer will still allow me to return, within their return period.  If Netgear does fix this big issue, I may or may not repurchase product, as D-Link makes some goo  camera's that I am already familiar with, and I like their customer service! Very disgruntled customer!

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jguerdat
Guru Guru
Guru

A temporary workaround (and potential PITA) would be to pick a neighboring timezone and skew your schedule appropriately until a fix is in place.

Ksti
Aspirant
Aspirant

I am so glad they have admitted there is a problem. I have the schedule set to have Montion On at 6:00 pm and it turned on at 3:00 PM today. What is with that!