Arlo|Smart Home Security|Wireless HD Security Cameras

Schedule mode does not work within geofencing under home

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joeybenz
Aspirant
Aspirant

Schedule mode does not work within geofencing under home. It does arm when scheduled but doesn't disarm when schedule has ended.

3 REPLIES 3
JamesC
Community Manager
Community Manager

joeybenz,

 

Consider refreshing your enabled devices within Geofencing settings. Disable all listed devices, save and then enable the devices again.

 

Also be sure the app stays logged in, is running and location is enabled on your devices. If the app is logged off/not running Geofencing will not work.

 

Geofencing is still a Beta feature at this time and the engineering team is working hard to improve it. We appreciate any and all feedback related to this feature.

 

JamesC

joeybenz
Aspirant
Aspirant

I did as suggested. Still a problem, 

JamesC
Community Manager
Community Manager

joeybenz,

 

Please contact the Arlo Support Team to further investigate this issue and to verify all Geofencing settings are correct. You will find several options for contacting support in the provided link. If you have any additional questions/concerns feel free to private message me. I would be happy to help.

 

JamesC