Motion not detected

[Kath]

Hello,

I purchased these boxes that hide the arlo cameras in and since I have used the boxes, I am not getting motion detection. Its called a black box LED clock. I have the sensitivity up to 100%. Any thoughts from the community.

[jguerdat]

Based on what I see on Amazon, it appears that there's a piece of glass or plexiglass on the front.  That will kill the type of motion detection used by the wireless cameras (passive IR) since it will block the IR needed to cause detection.  A better choice of Arlo cameras for this box would be the Q cameras since they use a different detection method, pixel-based.