Motion not detected through glass windows

[Icefiresuk]

I wanted to place one cam in my study window facing the front entrance. However, it does not sense any motion or commotion through the glass window ?

[Hula_Rock]

@tomac will chime in on this shortly

[TomMac · Accepted solution]

Come on Hula...you know the answer  🙂

I wanted to place one cam in my study window facing the front entrance. However, it does not sense any motion or commotion through the glass window ?

The PIR ( sensor for the Arlo camera detects IR or reflection of same ) DOES NOT work thru glass ( unless special type ), therefor it will not sense any motion

If you want to view/record thru glass, the Q camera which is pixel base detection will work and work very well... But, you can't use the ir illuminators or the ir light will reflect off the glass and wash out your view. ( they do have pretty good night vision without )

[Hula_Rock]

I fugured you have it scripted already,  Cut, Paste, Done.  hahahaha

[achoi2]

dear friends

after trying for a week and complaint for a week on the discuss forum and netgear web site

i am totally agree what the pp said here

this device is not meant to use FROM inside TO outside

not pointing to the glass

i had finally removed the camera above the door frame shooting From

inside thru the glass to my front door TO outside and mounted under the soffit

it's way better - but again, this is not CCTV, it's a wireless device

it wont work what u are expected - if y understand what i meant

i will keep trying and see if the motion detection is ok since i put outside

(because i had been trying for a week from inside)

worst case i will just refund it

hope this can u for the concern u had

[jguerdat]

The Arlo Q camera can be made to work through a window (without night vision enabled) due to the different motion detection scheme.  The only limitation seems to be that it should be positioned right at the glass surface.