Motion detection not functioning.

[sheldon123]

I have been at this for 2 days and still can't get motion to detect on one of my cameras. The other camera works somewhat.
I am about ready to return this product and go with someone else. Also, there is no phone number to contact any tech support.
Please help.
Thanks.
Sincerely,
Frustrated!

[TomMac]

United States contact information:

(408)-638-3750

[sheldon123]

Thanks!

[simn]

You are better off returing the cameras and go with Lorex or Foscam... Arlo wireless are not reliable. 

[JamesC]

sheldon123,

It can sometimes take some trial and error to find optimal conditions for your Arlo system.

Take a look at the tips in this article to be sure your cameras are positioned for best performance: How do I optimize my Arlo Wire-Free camera’s motion detection performance?

JamesC

[sheldon123]

Thank you James!