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Model No. VMB3000 - Trouble with recording..

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csmith1154
Aspirant
Aspirant

Lately, my two cameras have failed in motion detection and recording. I have to walk within 2 feet of the camera in order to get a detection. The unit is not even 2 years old yet. The batteries are fresh and I have tried all kinds of adjustments. It used to record a person from far away as 30 feet.

Would appreciate any suggestion.

 

Thanks,

 

Carlton

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JamesC
Community Manager
Community Manager

csmith1154,

 

Are you using a default mode (Armed) or a custom mode?

 

What sensitivity are your cameras set to? Have you tried increasing motion detection sensitivity?

 

Is this consistent behavior or is it intermittent?

 

JamesC

csmith1154
Aspirant
Aspirant

I tried both, Armed & Custom. It only seems to record when the cameras are within 6 feet of the motion. 

jguerdat
Guru Guru
Guru

That may not be unusual depending on the positioning of the camera.  Best detection is across the FOV, starting at an edge.  Post a screenshot for suggestions.

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