Manual App install not working.

[jakwhite]

Installed update on the 19th of Oct.  Now the app on my phone does not work.  It is an iphone 4.  I have turned phone off, uninstalled/reinstalled the app and still nothing.  The app shows on my phone but when i press to go to ARLO it just flashes and then goes back to home page.  Was working fine before it required me to update.  There was no way around the update.  Any ideas?

[JamesC]

We are aware that a small number of users are experiencing an issue with the most recent update to the Arlo app on iOS. We are currently investigating the cause of this issue and will provide a resolution as soon as possible. Your patience is appreciated.

JamesC

[jakwhite]

Could you post when the problem has been resolved.  Thanks so much for answering back.

[rbrignac]

Mine is doing the same thing. My wife's app works fine I phone 6.

[jakwhite]

Any answers yet on the phone app.  Mine is still not working

[JamesC]

jakwhite,

We are working on a new release for the iOS version of the Arlo app. I don't have any information on when it will be released at this time. Please keep an eye on the app store for this release.

JamesC

[lindale1]

Know what you said about not knowing when App will be working, but in the meantime, I don't have access to my cameras when away from home.  No update from Arlo since 30 October; that's really not acceptable. Would really appreciate an update, and better yet, a fix to the App. 

[KristynM]

lindale1,

At the moment, I don't have an update on when the update will be released. Kindly keep a look out on the Apple Store for the release of the Arlo App update.