Arlo|Smart Home Security|Wireless HD Security Cameras

Location settings missing from iPhone App

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KennethB
Guide
Guide

We have three iphones with our Arlo Pro system and we use geofencing to arm/disarm based on location.

Two phones works perfectly but for some reason the third is not taking part int the geofencing. When looking at the Arlo app settings on that phone, the Location option is not available? 

I've tried reinstailling the app, but the old settings stays with the app after the resinstall. Is there a way to reset the app setting?

Base unit reboot with app reinstall has been tried with no luck. 

 

 

3 REPLIES 3
JamesC
Community Manager
Community Manager

KennethB,

 

What do you mean by the "location" option is not available? This is a setting on the device, not the mobile app.

 

JamesC

KennethB
Guide
Guide
Well, In settings-> privacy-> location services there is no Arlo app.
Is there a way to completely reset the Arlo app settings?
jguerdat
Guru Guru
Guru

Reinstall the app.