Initialize fabric

[rlkirk]

1. When attempting to use my Arlo app, I am getting a message that I must "Initialize Fabric". I cannot figure out what that means. I have googled it and also looked at the Arlo manual and the support area. Can you please help? I cannot access my videos when I am not at home. Thank you, Randy Kirk

[JamesC]

princejohn,

I have not been able to replicate the issue on an iOS device. Do you have any iOS device that you are experiencing this issue on?

JamesC

[5camera-guy]

Force stopping also works and is a little quicker. Unfortunately, it seems that all of our fixes are temporary. Arlo has said they are working on the permanent fix in another stream.

[JamesC · Accepted solution]

We recently released a new Android app that resolved this error. Please take a look at the Release Notes for more details.

Thank you for all the feedback on this issue, it was greatly appreciated!

JamesC

[jguerdat]

I've seen this error since the new app was released. I simply back-arrowed out of the app and tried again with no problem. The error still exists although seemingly to a lesser degree (only happened once to me so far since the new app was installed).